Around the Hotel
Our hotel uses cleaning products and protocols which meet EPA guidelines. They are effective against viruses, bacteria, and other airborne and bloodborne pathogens. The frequency of sanitizing public spaces has been increased. The cleaning emphasis is on contact surfaces including check-in counters, bell desks, elevators, door handles, public bathrooms, credit card processing terminals, phones, room keys, locks, stair handrails, gym equipment, dining surfaces and seating areas. All cleaning is logged.
Housekeeping
Overnight housekeeping service is currently suspended. In the interim, we will provide housekeeping on demand on the 3rd night of every stay upon request. Should you need fresh towels, trash service, toilet tissue or anything else for your room, please contact our Guest Services Team by dialing “0” on your room phone, or call 707-545-8530, or send us an email at hello@flamingoresort.com.
Food Safety
All of our kitchen and restaurant staff are trained on safe food preparation and service practices. The sanitation standards before, during, and after meal preparation have always been high and remain one of our highest priorities. Our venues have been spaced out to encourage social distancing.